How to Respond to a New Lead

1. RESPOND PROMPTLY — the first business to reply professionally often wins the job. 2. INTRODUCE YOUR COMPANY — who you are and what you specialise in. 3. CONFIRM THE PROJECT — restate what the customer needs. 4. REQUEST PHOTOS — helpful before a site visit. 5. CONFIRM THE LOCATION — make sure it's in your service area. 6. DETERMINE THE TIMELINE — when they want to start and finish. 7. ARRANGE A SITE VISIT — when needed for an accurate price. 8. PROVIDE AN ESTIMATE — clear and in writing. 9. FOLLOW UP — a polite follow-up a few days later. Check your ConstruWeb dashboard regularly and keep your lead notification contact details current.